After firmware update for the SwyxIt! Headset H410 the hook feature is damaged (kb4326)
The information in this article applies to:
- SwyxIt! 2011
- SwyxIt! Collaboration Pack
- SwyxIt! Headset H410 (DECT, monaural)
- SwyxIt! v7.05
Affected Versions: SwyxIt 7.05 und SwyxIt 2011, NOT SwyxIt 2011 R2 !
After updating to the latest firmware version Hook-feature is out of order.
Firmwareupdates which will be done inside the Jabra-PC-Suite might install a firmware version for the headset and base-station that causes the problem above.
If possible, do not update. If the update has already happened please downgrade to a firmware version which is provided through the following aricle:
StatusWorkaround available. (see above)