INFO

Sometimes the connection between a SIP client and SwyxServer aborts (kb3835)

The information in this article applies to:

  • SwyxWare v6.20
  • SwyxWare v6.12

[ Summary | Information ]


Summary

Sometimes the connection between a SIP-Client (not SwyxIt! Mobile) and SwyxServer aborts.


Information

Sometimes a SIP client (e.g. the native SIP application on a mobile device) request a confirmation of the user for a passive transfer like used in the scripts on SwyxServer (Voicemail, Remote Inquiry, MEM).

In this situation the user is phoning and not looking at the display of the device. So he missed the request shown on the display and the connection will be terminated by the device after a while due to the missing confirmation. 


Comment

Comment on this article



If we have any follow-up questions, where can we contact you?

E-Mail Address (optional)


Note

This feedback form can't be used for support requests. Those requests must be directed to your Swyx reseller or distributor.