Outlook crashes when editing a HTML E-mail (kb3250)
The information in this article applies to:
- Microsoft Internet Explorer 7
- Microsoft Outlook 2007
- SwyxIt! v6.01
- SwyxIt! v6.00
- SwyxIt! v5.02
- SwyxIt! v5.01
- SwyxIt! v5.00
- SwyxIt! v4.40
- Microsoft Outlook 2000
- Microsoft Office XP
- Microsoft Office 2000
SymptomsWhen opening or editing an HTML E-mail , Outlook crashes. The problem occures when the SwyxIt! Outlook AddIn is installed, as well as Outlook 2007 or Internet Explorer 7.
CauseThe Outlook AddIn updates the toolbar asynchronously. This leads to the reported problem because of an updated HTML component within Outlook.
When running SwyxWare 5.x, please install "SwyxIt! 5.03".
When running SwyxWare 6.x, please install "SwyxIt! 6.01 Maintenance Pack 1".
If you are running SwyxWare 4,4x, the SwyxIt! 5.03 can be used with certain limitations (Callrouting Manager cannot be used, new features of SwyxIt! 5.x are not compatible to the older server).
StatusHas been fixed with new version.
- SwyxIt! v5.03 Dutch
- SwyxIt! v5.03 English UK
- SwyxIt! v5.03 French
- SwyxIt! v5.03 German
- SwyxIt! v5.03 Italian
- SwyxIt! v5.03 Norwegian
- SwyxIt! v6.01 Maintenance Pack 1 Dutch
- SwyxIt! v6.01 Maintenance Pack 1 English
- SwyxIt! v6.01 Maintenance Pack 1 French
- SwyxIt! v6.01 Maintenance Pack 1 German
- SwyxIt! v6.01 Maintenance Pack 1 Italian
- SwyxIt! v6.01 Maintenance Pack 1 Norwegian
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